Privacy Policy
EFFECTIVE DATE: OCTOBER 2026 // VERSION 1.2
This Privacy Policy explains how SEO NEO BACKLINKS collects, uses, stores, and protects personal information when you visit our website, submit a contact inquiry, request a campaign consultation, or place an order for our link building services.
Information We Collect
We collect personal and business information only when you voluntarily provide it to us through our website interfaces. The types of data collected include:
- Contact & Enquiry Information: When you submit our contact form or brief modal, we collect your name, email address, website URL, requested service category, and project notes.
- Order & Fulfilment Details: When ordering link placements, we receive the target URLs, anchor text selections, niche requirements, and campaign guidelines needed to complete your order.
- Account Registration: Our website does not currently require or support public user registration or account passwords. Campaign updates and delivery spreadsheets are transmitted directly via email or verified messaging.
- Technical Server Telemetry: Standard web server logs automatically capture IP addresses, browser user-agent strings, referral URLs, and request timestamps to ensure server integrity, rate limiting, and DDoS mitigation.
How We Use Your Information
The information you provide is used exclusively for lawful business operations and service delivery:
- Enquiry Response: To evaluate your project specifications and formulate accurate quotations or service recommendations.
- Service Delivery: To execute requested backlink placements (such as guest posts, cloud stacking, tier-2 clusters, or Web 2.0 properties) according to your approved anchor parameters.
- Reporting & Warranty Verification: To compile unredacted verification spreadsheets and track our 60-day placement replacement policy.
- Client Communication: To send order progress updates, deliver final CSV reports, and answer support enquiries.
- Security & Abuse Prevention: To monitor server health, enforce request rate limits, and protect against fraudulent inquiries.
We never sell, rent, or trade your personal information, client websites, or keyword strategies to third-party marketing brokers.
Cookies and Tracking Technologies
Our website utilizes only strictly necessary functional cookies required for core site mechanics, security headers, and responsive session delivery. We do not deploy invasive cross-site advertising pixels or third-party behavioral marketing cookies.
You can review, manage, and customize your preferences at any time by visiting our dedicated Cookie Settings page.
Third-Party Service Providers
To provide our website and services, we engage trusted infrastructure and communication providers bound by confidentiality and security standards:
- Hosting & Compute Infrastructure: Frontend assets are deployed on Vercel, and backend API routing operates on Railway with isolated MySQL database storage.
- Client Communications: When you contact us via WhatsApp, communications are transmitted through Meta's encrypted messaging platform in accordance with their privacy policy.
- Publishers & Web Hosts: To fulfill backlink orders, your specified public target URLs and anchors are published on relevant external sites. However, your private identity, email address, and billing details are never disclosed to external webmasters or publishers.
Data Retention & Security Practices
We implement industry-standard administrative and technical safeguards to secure your personal data:
- Encryption in Transit: All website traffic is encrypted using HTTPS/TLS encryption.
- API Protection: Backend endpoints are guarded with Helmet security headers, CORS origin whitelisting, and strict rate limiters.
- Retention Schedule: Form inquiries and order briefs are retained for as long as necessary to fulfill orders, administer our 60-day replacement warranty, and fulfill tax or accounting obligations. You may request deletion of non-essential records at any time.
Your Privacy Rights
Under applicable data protection legislation (including the UK General Data Protection Regulation and the Data Protection Act 2018), you have specific rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete records.
- Right to Erasure: You may request that we delete your personal information, subject to ongoing legal or warranty retention requirements.
- Right to Restrict or Object: You may request restriction of processing or object to our processing of your data.
To exercise any of these rights, please email us at hello@seoneobacklinks.com with the subject line “Data Privacy Request”. We will acknowledge and process your request within 30 days.
Contact for Privacy Enquiries
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our team: